Frequently Asked Questions

Yes, TradeMatch is completely free for homeowners. You can post a job, receive quotes and compare tradespeople at no cost. You only pay the tradesperson directly for the work they complete.

Simply create a free account, click "Post a Job" and describe the work you need done. Add photos if helpful, set your preferred budget range and timeline. Verified tradespeople in your area will receive a notification and can submit quotes.

Most homeowners receive their first quote within a few hours. Depending on the trade category and your location, you can typically expect three to five competitive quotes within 24 to 48 hours of posting your job.

Absolutely. Every tradesperson profile on TradeMatch displays verified customer reviews, star ratings, qualifications, insurance details and examples of their previous work. You can compare all of this side by side before making your decision.

TradeMatch offers a dispute resolution process. If you are not satisfied with the completed work, contact our support team within 14 days. We will mediate between you and the tradesperson to reach a fair resolution. If you used our secure payment feature, funds are held in escrow until the work is approved.

Visit our tradesperson signup page and create your profile. You will need to provide proof of identity, relevant qualifications, public liability insurance and any trade-specific registrations such as Gas Safe or NICEIC. Our team verifies all documents within 24 hours.

TradeMatch offers several subscription plans starting from a free tier with limited leads. Paid plans provide access to more leads, priority positioning and marketing tools. You only pay for leads you choose to pursue, with no long-term contracts.

Once your profile is verified, you set your service area, trade categories and job preferences. When a homeowner posts a matching job nearby, you receive an instant notification via the app and email. You can review the job details and decide whether to submit a quote.

Yes, you have full control over your pricing. When you receive a lead, you submit your own quote based on the job requirements. TradeMatch never sets or caps your prices. Competitive, fair pricing backed by strong reviews is the best way to win jobs.

After a job is completed, the homeowner is invited to leave a verified review. Reviews are tied to completed jobs and cannot be faked. Positive reviews improve your visibility in search results and help you win more work over time.

TradeMatch offers optional secure payment protection. The homeowner pays into an escrow account before work begins. Once the job is completed and the homeowner confirms satisfaction, funds are released to the tradesperson. This protects both parties.

Homeowners can pay using debit or credit card, bank transfer or Apple Pay and Google Pay through our secure checkout. For jobs arranged directly between homeowner and tradesperson outside our payment system, payment terms are agreed between both parties.

No. TradeMatch is transparent about pricing. Homeowners pay nothing to use the platform. Tradespeople can see all subscription costs upfront on our pricing page. There are no hidden commissions or surprise charges.

Every tradesperson undergoes a multi-step verification process including identity checks, proof of public liability insurance, qualifications verification and trade-specific registrations. For trades that require it, we verify Gas Safe, NICEIC, FENSA and other regulatory registrations.

Yes. Reviews on TradeMatch can only be left by homeowners who have a verified completed job with that tradesperson. We use automated fraud detection and manual moderation to ensure all reviews are genuine and trustworthy.

If a tradesperson fails to honour a booking, you can report them through the platform. Our team investigates all reports. Repeated no-shows or cancellations result in warnings, reduced visibility or removal from the platform. If you used secure payment, your funds are fully refundable.

TradeMatch is fully GDPR compliant. We use industry-standard encryption to protect your data and never share your personal information with third parties for marketing purposes. Read our full privacy policy for details.

Yes. TradeMatch operates across England, Scotland, Wales and Northern Ireland. We have verified tradespeople in over 120 cities and towns, with coverage growing every month. Enter your postcode to find tradespeople near you.